Frequently Asked Questions

Device & Platform

My device is not booting. What should I do?

First, check if the Display Card is properly seated — a loose or incorrectly connected Display Card is a common cause of boot issues. Reseat the card and attempt to power on the device again.

If the issue persists, contact the Qualcomm QIDK team at qidk@qti.qualcomm.com with the following details:

  • Device model and Snapdragon platform

  • Description of the issue (e.g., stuck on boot logo, no display, not powering on)

The team will assist you with next steps.

ADB is not detecting my device. What should I check?

  • Ensure USB debugging is enabled on the device (Settings → Developer Options → USB Debugging)

  • Try a different USB cable or port

  • Run adb kill-server && adb start-server to reset the ADB daemon

  • Confirm the device appears with adb devices

Build & Gradle

I am getting Gradle build errors. What Android Studio version should I use?

Gradle and build tool compatibility is tightly coupled to the Android Studio version. Refer to the README file in the solution directory for the recommended Android Studio version for that specific solution.

Using a newer or older version than specified may result in Gradle sync failures or dependency resolution errors. If issues persist after switching to the correct version:

  • Invalidate caches: File → Invalidate Caches / Restart

  • Delete the .gradle and build directories and re-sync the project

  • Ensure QAIRT_SDK_ROOT is set correctly and resolveDependencies.sh has been run